One of the basic functions we use every day, in life and at work, is communication. One would think that since we’ve been talking from a very young age that effective communication is woven into our DNA.
Turns out, effective communication is something you learn, not something you’re born with.
As famous author George Bernard Shaw said, “The single biggest problem in communication is the illusion that it has taken place.”
This is borne out by the fact that communication problems are cited as the most common factor that leads to divorce. And it’s just as vital in the workplace – one study found that companies that communicate effectively had a 47% higher return to shareholders over a five-year period.
That’s valid for a small business too. Good communication can increase productivity and help resolve issues in the workplace. Without it, a business is prone to lost revenue, employee conflict, and a hostile work environment.
Every healthcare practice is a business and learning effective communication skills can make a difference. “I noticed changes after doing Part One of the Advanced Communication Skills Workshop,” said Nikki Kuechle, a Clinical Master of Advanced Nutrition Response Testing®. “The number of patient visits went up between 10 and 20 a week.”
Nikki sees a lot of children in her practice and many of them have behavioral issues. One benefit she noticed immediately was how much easier it was to communicate with these kids and get them to participate and comply with the program.
“Many practitioners want to expand and be successful,” says Dr. Sten Elberg, a chiropractor, former Olympic decathlon athlete, and a Nutrition Response Testing practitioner. “But they’re hesitant because they think it is going to take a lot of effort. But this communication skills workshop is like a gearbox – it gives you those extra gears that enable you to go faster with less effort.”
“Right after I did the Advanced Communication Skills Workshop for the first time my practice doubled!” says Steven Dubuc D.C. “And the practice has been growing ever since.”
These successes are backed by scientific studies that show conclusively that more effective communication has a positive effect on the revenue of a business.
If your communication skills can use some fine-tuning, make plans to do the Advanced Communication Skills Workshop. You will be surprised by just how much learning and applying these simple skills can change your relationships with staff, patients, and family.