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Train Your Staff to Never Ask This

Train Your Staff to Never Ask This

By Freddie Ulan, DC, CCN   You have to train your reception staff to never say “How are you?” That is an absolute no-no for anyone to ask but the doctor. People ask that socially, “Oh, how are you?” and the patient thinks because they’re in the doctor’s office...
Tips to Keep Your Intake Procedure Fast

Tips to Keep Your Intake Procedure Fast

By Freddie Ulan, DC, CCN   I’ve seen new patient intake forms that were so complex that they would just go on and on for pages. Frankly, those are not a very good way of indoctrinating patients into your practice. It’s much better to break it up if you need...
What Is Nutrition Response Testing®?

What Is Nutrition Response Testing®?

By Freddie Ulan, DC, CCN (An Excerpt from Better Patient Results with Nutrition Response Testing, 3rd Edition)   Nutrition Response Testing is a non-invasive system of analyzing the body in order to determine the underlying causes of ill health. When these...
Introducing New Patients to Nutrition

Introducing New Patients to Nutrition

By Freddie Ulan, DC, CCN   If you’re running a practice in which you’re not doing nutrition yet, how to introduce your patient to nutrition is an important question. The Ulan Nutritional Patient Management system uses a two-day intake procedure. As a chiropractor...

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